British Gas pays £20m over prepayment meter force-fitting scandal

British Gas has paid £20 million due to a scandal involving the force-fitting of prepayment meters in customers' homes. The energy supplier breached licence conditions intended to protect vulnerable customers, according to the regulator. This breach occurred when British Gas failed to follow proper procedures, resulting in the forced installation of meters in some cases. The £20 million payment is a consequence of the company's failure to adhere to these protective measures.

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