Banks accused of pushing customers away from basic accounts

The UK's financial regulator has accused major banks of failing their most vulnerable customers by pushing them away from basic accounts. Banks are allegedly discouraging customers from opening or maintaining these accounts, which are often used by low-income individuals or those with poor credit history. This practice has raised concerns about financial exclusion and the banks' treatment of disadvantaged customers. The regulator's findings highlight the need for banks to better serve their vulnerable customers.

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